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  • Jonathan Baker-Bates
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Dark Patterns: Tilting at Windmills

by Jonathan Baker-Bates on September 20, 2013

Harry Brignull’s “Dark Pattern Library” pops up from time to time on various news feeds (today on Business Insider, for their mutual SEO benefit). We hired Harry when I was at Hotels.com to do some customer research work in 2009. I recall we got along OK. The fact that he later included us in his […]

  • Tags: legends, myths, PR
  • Categories: User Experience

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