It’s unfortunately true that whenever you research a list of “pain points” from customer feedback, those pain points will mysteriously turn out to be mostly – if not entirely – previously known to the business. And they’ve probably known about them for a surprisingly long time. That sound you hear is the researchers’ crests falling…
Tag: process
…y results from just wrangling assets of various kinds. Chuck in short-term freelancers, multiple methods of exchanging files (“Have you used AirDrop? It’s so cool!”), the phenomenon of projects going “on hold”, and various other things. Asset management is perhaps one of the NP-hard problems of the UX design process. But this isn’t to say that asset management for design teams is an impossible dream. Rather, I think it needs everyone using the sys…
…e on specifics, technologists can advise on feasibility, and things just become more comfortable overall. None of this proves that collaboration is bad, I’m setting up a straw man here after all. But I do think it deserves examination. Of course, it’s next to impossible to compare the difference between one design technique and another in anything like a controlled manner. Nevertheless, my suspicion is that collaboration works best when you have a…
It’s that time again, when my fragile designs need to be encased in a sturdy barrel of documentation and set off down the rapids of implementation. All I can do is hope that they end up at the bottom in one piece. If there’s one thing that’s constant about documentation, it’s the maddening inconstancy of…