Tag Archives: snakeoil

Perhaps the Only Way is Up

Lately I’ve been rather depressed about the state of user experience design. Both my own (management overheads, inability to sweat the details, lack of self-belief…) and that of the wider community. So it didn’t help that one Cameron Chapman delivered a further kick in the teeth the other day with 10 Usability Tips Based on Research Studies.

This is a truly awful article and a good example of some of the things I feel are eroding the field of UX design into a shapeless idiocracy of self-congratulating muppets. It’s a prime example – sadly among many – of what seems to be a near total disregard for the limitations of research, while also trying to present arguments as rigorous. Ignorance of the principles of statistical graphics also does her no favours. All this is topped off by what now seems to be the obligatory blizzard of ridiculously unconditional praise. God I’m depressed.

As a final flourish, she also chose not to publish my (surprise!) negative comment about all this on her article. At least, I posted what follows here on the 19th, and I see there have been several posts since then. No sign of mine though. Of course, it’s her stuff after all and she can publish what she wants.

But information wants to be free, so here’s here what I said:

Continue reading Perhaps the Only Way is Up