by Jonathan Baker-Bates on April 13, 2023
A recent conversation I had about UX research centred on whether such research is to help designers predict eventual outcomes of design interventions, or whether its role is to “de-risk” UX or business ideas. They were keen to frame research as a way of lowering risk to the business. This applied both to design validation […]
by Jonathan Baker-Bates on November 5, 2011
(If you’ve come to this from Twitter, I’m just testing my new Twitter WP plugin with this article) Shortly after I wrote up some thoughts on test-driven UX, I happened to notice “Bridging User Research into Design” over on UX Matters. In the article, 11 of the great and the good offer their thoughts on […]
by Jonathan Baker-Bates on January 8, 2011
Several months ago, we made some changes to the search results of hotels.com, and among these was the creation of a “pinned header”. As you scroll down through the list of results, a portion of the page header stays with you. Here’s the UI before scrolling. And here it is with the header pinning (linking […]
by Jonathan Baker-Bates on July 30, 2009
Whether or not you think that “user-centred design” is generally a good way of designing a web site, most would agree that before doing any real design work, you first need to listen. Ideally, you should listen to the people who will be using your site. At the very least, you should listen to some […]
by Jonathan Baker-Bates on August 7, 2008
I’ve just been watching this video from Adaptive Path in response to Mozilla Lab’s call for participation. The video seems to be more of a PR play for Adaptive Path though, and not a serious attempt at design direction – which is a bit disappointing, but no matter. There are a number of things that […]